Welcome to Murli Vaayu!
By accessing or purchasing from our website (www.murlivaayu.com), you agree to the following Terms and Conditions. Please read them carefully before using our services.
1. General
This website is operated by Murli Vaayu. Throughout the site, the terms “we”, “us”, and “our” refer to Murli Vaayu.
By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms and Conditions.
2. Products
Our main products are Dhoop Sticks, Incense Sticks, and related aromatic products.
We strive to ensure that all product details, descriptions, and prices appearing on the website are accurate. However, errors may occasionally occur, and we reserve the right to correct them.
3. Orders & Payments
- Orders can be placed directly through our official website or authorized online marketplaces.
- All prices are listed in Indian Rupees (INR) and are inclusive/exclusive of taxes as mentioned.
- We reserve the right to refuse or cancel any order due to inaccurate pricing or stock availability.
4. Shipping & Delivery
- We ship across India using trusted courier partners.
- Estimated delivery times may vary depending on your location.
- Once the order is shipped, you will receive a tracking link via email or SMS.
- Murli Vaayu is not responsible for delays caused by courier services or unforeseen circumstances.
5. Returns & Replacements
- Due to the nature of our products, we do not accept returns once the product has been opened or used.
- Damaged or defective items can be replaced if reported within 48 hours of delivery with valid proof (photos or video).
- To request a replacement, please contact us at support@murlivaayu.com with your order details.
6. Use of Website
- You agree not to misuse the website or violate any laws while using our services.
- Unauthorized use, including copying or modifying website content, images, or logos, is strictly prohibited.
7. Intellectual Property
All text, graphics, product designs, packaging, logos, and website content are the exclusive property of Murli Vaayu and protected under Indian copyright and trademark laws.
8. Limitation of Liability
Murli Vaayu shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
9. Privacy
Your privacy is very important to us. Please read our [Privacy Policy] (link your privacy page) to understand how we handle your personal information.
10. Changes to Terms
We reserve the right to modify these Terms & Conditions at any time. Changes will be posted on this page, and continued use of our website signifies your acceptance of those changes.
11. Contact Us
For any questions regarding these Terms and Conditions, please contact:
📧 support@murlivaayu.com
📞 +91-9634106197
📍 Murli Vaayu, [Mumbai ], India